All orders other than Ready to Ship items are built to order and will ship once the order is completed. The typical turn around time is 2 to 3 weeks but may vary based on demand. We do our very best to complete each order in a timely manner and will keep you updated on your order status. Items ordered from our Ready to Ship menu will ship the next day.
Packages are shipped via USPS with tracking and drop-off without signature. If you prefer delivery with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
We charge a $ 10 flat rate for most items, however larger custom items and orders with multiple items may include handling and packing fees as well as postage costs. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.
Boxes are amply sized and your items are well-protected.
Our goal is 100 % satisfaction, if you have a problem with your item please contact us and we will do everything in our power to resolve your issue. Returns will only be accepted with an RMA #. If you return an item without first contacting us the item will be rejected.